When will I receive my refund?

Once we receive your return at our warehouse, it may take up to 14 calendar days to process it. We will send you an email as soon as we have issued the refund.

📦 When does the countdown begin?

From the moment the returned product arrives at our warehouse and is inspected. The team will verify that it is in good condition and has not been used.

💳 How is the refund issued?

We will refund the money using the same payment method you used to place your order (card, PayPal, etc.). You do not need to do anything.

📩 Will I receive a notification?

Yes, we will send you an email as soon as we have issued the refund, so you can check it in your bank account or app.

⏱️ What if more than 14 days have passed?

If that period has passed and you haven't heard from us, write to ventasamper@revimiberica.com and we will help you resolve it as soon as possible.