AMPER Help Center / FAQ

🚚 Shipping and delivery times

• How long does shipping take at AMPER?
  
  
• What is the cost of shipping?
  
  
• Do you ship to the Canary Islands, Balearic Islands, or Ceuta and Melilla?
  
  
• How can I track my order?
  
  
• What happens if I'm not home when the order arrives?

💳 Payments and purchasing methods

• What payment methods does AMPER accept?
  
  
• Can I pay cash on delivery?
  
  
• When will I receive my refund?
  
  
• Is it safe to buy at productosamper.es?
  
  

• Does AMPER offer coupons or discount codes?

🔁 Returns and exchanges

• Can I return a product if I am not satisfied?
  
  
• How do I make a return step by step?

🌸 Scents and products

• Which is the longest-lasting AMPER air freshener?
  
  
• What is the difference between a concentrated air freshener and a regular one?
  
  
• How much essence do AMPER's professional air fresheners contain?
  
  
• How to choose the ideal scent for every room?
  
  
• Can I combine air fresheners with cleaners of the same scent?

🧼 Product usage

• How do I use GLEYSE wood polish correctly?
  
  
• How is the odor eliminator applied correctly?
  
  
• What do I do if the air freshener leaves marks when spraying?
  
  
• What products do I need to clean a house with pets?

📦 Orders and customer service

• Can I modify an order after placing it?
  
  
• How can I contact customer service?
  
  
• Where can I leave my opinion or review?
  
  
• Is there a local pickup option or only shipping?

🎁 Promotions and gifts

• What is the surprise gift for purchases over €20?
  
  
• Are promotions applied automatically to the cart?
  
  
• Are there discounts for buying in large quantities?